​We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our website.

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Information We Collect

We may collect the following information when you place an order or contact us:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely via third-party providers)

• Photos you provide for custom orders

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How We Use Your Information

Your information is used to:

• Process and fulfil your orders

• Create your bespoke products

• Communicate with you about your order (including production and shipping updates)

• Provide customer support

• Improve our products and services

We will only use your information where necessary and will never sell your data to third parties.

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Sharing Your Information

We only share your information with trusted third parties where required to complete your order, including:

• Payment processors

• Delivery couriers

• Website hosting providers

These providers are required to keep your data secure.

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Data Storage & Security

We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse. Payment information is handled securely and is not stored on our servers.

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Your Rights

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your data where applicable

• Object to or restrict how your data is used

To exercise any of these rights, please contact us.

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Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can control or disable cookies through your browser settings.

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Retention of Data

We only retain your personal data for as long as necessary to fulfil your order and meet legal, tax, and regulatory requirements.

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Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

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Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us.